ACasino Terms & Conditions — Member Rights & Responsibilities

1. General Introduction & Acceptance

By using the acasino.im website, you agree to be fully bound by these Terms & Conditions. This document constitutes a legal agreement between acasino and its members. Please read the full terms before accessing the platform.

Acasino is an international online gaming platform serving members in Bangladesh. We operate under an international gaming license and are committed to maintaining the highest standards of security and transparency.

These terms are written in Bengali. In the event of any translation into another language, the original English version shall take precedence.

2. Eligibility & Registration

To register as a member at acasino, you must meet the following requirements:

• You must be at least 18 years old. Proof of age must be provided upon request.
• Each individual may only register one account. If multiple accounts belonging to the same person are detected, all of them will be closed.
• You must provide your correct name, mobile number, and date of birth at registration. Providing false information may result in account suspension.
• acasino reserves the right to decline any registration or suspend any account — without providing a reason.
• Multiple accounts from the same household or IP address are not permitted unless prior approval has been granted by acasino.

You are responsible for ensuring the accuracy of the information provided at registration. If details cannot be verified during KYC, your account may be suspended and your balance placed on hold.

3. Account Security & Privacy

You are solely responsible for keeping your account password and login credentials confidential. Do not share your account access with anyone.

If you suspect any unauthorized access to your account, notify acasino support immediately. acasino will not be held liable for any losses resulting from delayed reporting.

Acasino will never ask for your password via email or chat. If anyone requests your password claiming to be from acasino, it is a scam — contact support immediately.

4. Deposit & Withdrawal Policy

The rules governing financial transactions on acasino are detailed below. Following these guidelines will ensure your transactions go through without any issues.

• Only payment accounts registered in your own name may be used. Transactions from third-party accounts are not permitted.
• KYC (Know Your Customer) verification must be completed before your first withdrawal.
• If a deposit bonus is active, withdrawals are not permitted until the wagering requirement has been met.
• For suspicious transactions, acasino may place a hold on withdrawals until verification is complete.

5. Bonus & Promotion Terms

Acasino regularly offers a variety of bonuses and promotions. Each offer has its own specific terms, which are clearly stated on the offer page.

General Bonus Terms:

• Welcome Bonus: Automatically credited on your first deposit. The bonus amount must be wagered ×8 within 30 days.
• Wagering: When using a bonus on Sports Betting, bets must be placed at minimum odds of 1.60. All wagers count for casino games.
• Bonus Validity: Any bonus that is not used before its expiry date will be forfeited.
• Multiple Bonuses: You cannot have more than one active bonus at a time unless the offer explicitly states otherwise.
• Misuse: If bonus system abuse is found, the bonus and any associated winnings will be forfeited.

Acasino reserves the right to modify, suspend, or cancel any bonus offer at any time. Check our Promotions page regularly for the latest offers.

6. Gaming Rules

All games at acasino operate in accordance with international standards. Game outcomes are determined by a certified, impartial RNG.

If a technical error causes an incorrect winning amount to be displayed, acasino reserves the right to correct it.

7. Prohibited Activities

The following activities are strictly prohibited. If detected, your account will be suspended and your balance forfeited:

• Bonus abuse: claiming bonuses repeatedly using multiple accounts or false information.
• Using bots or automated software to play games.
• Exploiting game bugs or vulnerabilities.
• Money laundering or any suspicious financial transactions.
• Harassing or defrauding other members.
• Attempting to gain unauthorized access to acasino's systems.

8. Responsible Gaming

Acasino believes gaming is a form of entertainment, not a solution to problems. We are committed to helping our members maintain healthy gaming habits.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Cooling-off: You can take a temporary break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: You can close your account temporarily for 6 months or permanently.
• Reality Check: You'll receive session reminders at set intervals during gameplay.

If you're struggling with problem gambling, visit our Responsible Gaming page or contact support directly.

9. Account Closure & Suspension Policy

Acasino may suspend or terminate any account at any time for the following reasons:

• Providing false information at the time of registration.
• Participation in prohibited activities.
• Incomplete KYC verification.
• For legal reasons or upon instruction from the relevant authorities.

Members can close their account at any time. If you have a remaining balance, make sure to complete your withdrawal before closing.

10. Dispute Resolution Process

If you have a dispute with acasino, please contact our support team first. Most issues are resolved within 24–48 hours.

If your issue cannot be resolved through support, you may submit a formal complaint. We aim to provide a detailed response within 7 business days.

11. Policy on Changes to Terms

Acasino may update these terms at any time due to business needs, legal changes, or platform improvements.

For significant changes, at least 7 days' notice will be given via the registered email or platform. Minor changes may take effect immediately.

Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.